Judul The Discipline of Market Leaders
Penulis: Michael Tracy & Fred Wiersema
Tebal: xvi, 208 Halaman
Harga Buku: Rp. 45.000,-HABIS
Berat Buku: 480 g
Penerbit: Addison-Wesley Books
Terbit tahun: 1995 Cetakan ke 1
Kulit Muka: Hard Cover
Kondisi: Cukup Bagus (Buku Bekas/Kondisi fisik sesuai foto)
Halaman pembuka terdapat stempel dan tandatangan. Bagian bawah buku terdapat bekas kena air.
Why is it that Casio can sell a calculator more cheaply than Kellogg's can sell a box of corn flakes? Why can FedEx absolutely, positively" deliver your package overnight but airlines have trouble keeping track of your bags? What does your company do better than anyone else? What unique value do you provide to your customers? How will you increase that value next year? As customers' demands for the highest quality products, best services, and lowest prices increase daily, the rules for market leadership are changing. Once powerful companies that haven't gotten the message are faltering, while others, new and old, are thriving. In disarmingly simple and provocative terms, Treacy and Wiersema show what it takes to become a leader in your market, and stay there, in an ever more sophisticated and demanding world.